Our Story

PetLuxe store front

How it all began

PetLuxe was founded in 2010 by a group of passionate animal lovers who saw a need for high-quality pet products and exceptional customer service. What started as a small local store has grown into a trusted destination for pet owners across the country.

Our mission

At PetLuxe, our mission is to enhance the bond between pets and their owners by providing the best products, education, and support. We believe that pets are family members who deserve the highest quality care.

Our commitment

  • Quality Products

    We carefully select products from trusted suppliers who share our values of safety, quality, and sustainability.

  • Expert Advice

    Our team is knowledgeable and passionate about pets, providing helpful guidance to ensure you find the perfect products for your pet's needs.

  • Community Support

    We actively partner with local animal shelters and rescue organizations to support pets in need through donations and awareness campaigns.

Meet Our Team

The passionate pet lovers behind PetLuxe

Sarah Johnson

Sarah Johnson

Founder & CEO

A lifelong animal advocate with 15 years of experience in the pet industry. Sarah shares her home with two rescue dogs and a mischievous cat.

David Rodriguez

David Rodriguez

Head of Product

With a background in veterinary science, David ensures that all our products meet the highest standards of quality and safety for your pets.

Emily Chen

Emily Chen

Customer Experience

Emily is dedicated to making every interaction with PetLuxe a positive one. She's the proud parent of two rabbits and a parrot.

Michael Thompson

Michael Thompson

Community Outreach

Michael coordinates our partnership programs with local shelters and organizes adoption events. He has fostered over 30 dogs throughout his career.

Visit Our Stores

Come in and experience PetLuxe in person

Downtown

123 Main Street
New York, NY 10001

Hours: Mon-Sat: 9am-8pm, Sun: 10am-6pm

Phone: (212) 555–1234

Westside

456 Ocean Avenue
Los Angeles, CA 90001

Hours: Mon-Sat: 9am-9pm, Sun: 10am-7pm

Phone: (310) 555–5678

Lakeview

789 Lake Shore Drive
Chicago, IL 60601

Hours: Mon-Sat: 10am-8pm, Sun: 11am-6pm

Phone: (312) 555–9012

Contact Us

Have a question? We'd love to hear from you!

Call Us

(800) 555-PETS (7387)

Mon-Fri: 9am-6pm EST

Email Us

support@petluxe.co.ke

We'll respond within 24 hours

Live Chat

Chat with our support team

Available 7 days a week